Our common clients are Entrepreneurs who require >2 pieces of artwork per month, small businesses with no in-house design team and small to medium sized businesses who work with us to augment their in-house design teams either on a project basis or as ongoing support.
We are a cloud business and won’t be standing in a whiteboard brainstorming session with you – So if your design requirements can be explained with some of the following, then we are gonna be able to serve you BIG TIME!
- You can explain what you need created in an email
- An experienced designer can finish your tasks in aprox 30mins
- You clearly know what you want or can provide examples of similar work
- You can provide text copy, logos (if they exist)
You’ll get Unlimited number of revisions and never be charged additional revision fees.
You can also send us Unlimited design requests. Our designers will work on your requests 1 at a time until completed and then move onto your next request – you prioritize which task is most important.
We want you to be happy with your final design & we don’t want you to settle because you don’t want to pay more for revisions! Revisions are always unlimited and free.
Currently we do not support the following tasks:
- Heavy manipulation tasks
- Large scale In-Design layouts
- Programming or coding
- 3D or Motion Graphics
- Video Editing
If you’re unsure – CONTACT US
Requests are delivered weekdays Monday to Friday
It depends on the package you have selected and the scope of the design request, however, most designs are completed within 1-2 business days.
We like to keep things simple…. simply send us an email.
If you have large file size over 15MB we suggest you send your files thru an FTP such as dropbox. If you have any questions contact your Design Manager for assistance.
your Design Manager will provide you with an Intake Form. The more specific the better (examples of similar artwork really help), however, in general if you can provide us with Who will see the graphic design, Where the design will be published, What you need designed, Why the design is needed and When you need the final artwork delivered - we can transform that into a design request.
You own 100% of any artwork we create for you – it’s yours!
All native Adobe files will be delivered to you as part of every design package.
By signing up with Design Productive you are agreeing to the Terms and Conditions of our service. Unless your plan states, all packages are month to month and you can cancel at any time.
If you no longer need our services you can cancel at any time by sending a request to firstname.lastname@example.org.
IF you can tell us why you’re leaving we’d be grateful so we can incorporate your feedback into our service operations.
YES you can! Simply select a design package that works for you. You’ll receive a confirmation email and within 24hrs your dedicated Design Manager will be assigned to you. However, you can email in your first design request as soon as you sign up.